22
Sep
When the COVID-19 pandemic started to hit different countries, digital communication platforms were ignited more than ever. People use different platforms to shop, attend online classes, job interviews, meetings, or the organization’s operation continuity. Many employees and people in the workforce sector have been subjected to layoff, and some of them were sent to a work-from-home setup. Employees engage in different forms of communication, whether it’s between employees and employees, clients and employees, or employers and employees. Since communication is always present in the workforce sector, such as phone calls or video calls, how sure are you that the process…